Contact information

Thank you for visiting cuppromotion. We are dedicated to providing high-quality insulated stainless steel tumblers, vacuum water bottles, ceramic coffee mugs, glass drinkware, travel cups, and functional drinkware accessories at accessible prices. If you have any questions regarding cup capacities, thermal insulation, lid types, materials, order status, shipping, or returns, please do not hesitate to contact our customer support team.

Customer Service Contact Information

• Email: info@cuppromotion.shop
  (Please contact us via email for order inquiries, return requests, shipping status, cup specifications, and general support. We aim to respond to all emails within 24-48 business hours.)

• Phone: +1 (512)-968-8328
  (Our customer support team is available to assist you during business hours. Calls may be recorded for quality assurance and training purposes.)

• Customer Service Hours:
  Monday through Friday, 9:00 AM to 6:00 PM (CT)
  (We are closed on major U.S. national holidays. Messages left after hours or over weekends will be returned on the following business day.)

• Operating & Business Address:
  cuppromotion
  6401 Velvet Leaf Ln, Buda, TX 78610, United States

Response Times
• Emails & Contact Forms: Within 24-48 business hours.
• Phone Support: Answered live during business hours; voicemails returned within one business day.

We look forward to helping you find your ideal daily hydration and beverage companion!